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Customer Support Intermediate

Feature Request Rejection Reply

Write polite emails rejecting product features while keeping users happy.

👁️ 6479 views ❤️ 397 likes 📋 676 copies
The Prompt Template
Draft a customer support reply to a user requesting the feature: '[REQUESTED_FEATURE]'. Our product roadmap does not include this feature. Explain: 1) Why we are focusing on core features instead, 2) Offer a workaround using current features.

242 characters

Tags
#roadmap #customer-support #declining-requests
Works Best With
ChatGPT Claude

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